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Your Team's Questions Answered Instantly

Your team spends hours searching for answers buried across scattered docs. Build an AI assistant that ingests everything: websites, Confluence, Google Drive, PDFs. It answers with citations and escalates what it can't resolve. New hires ramp in days.

The Problem

Thousands of Pages. Zero Answers.

Documentation scattered across Confluence, Google Drive, wikis, and PDFs. Support tickets repeat questions the docs already answer. New hires take months to ramp. Your most experienced people are constantly pulled from their work to answer repeated questions, time that could go toward higher-impact work.

Documentation scattered across multiple tools with no unified search
Example Capabilities

What Teams Build

Ingest from Anywhere

Build ingestion pipelines that scrape websites. Connect Confluence, Notion, SharePoint, or Google Drive. Upload PDFs and Word docs. Point at a GitHub repo and extract docs from code. Scheduled syncs keep everything current with no manual re-uploads.

Connected knowledge sources with sync status and document counts

Every Answer Cites Its Source

The agent searches your entire library before responding. Every claim links to the exact document, section, and page. If the answer isn't in the docs, it says so. Retrieval accuracy you can audit.

AI answer with inline source citations linking to exact documents

Smart Escalation

Straightforward questions get direct answers. Complex questions route to the right person via Slack, email, or your ticketing system, with full context of what was already tried. The next person picks up where the agent left off.

Escalation workflow routing complex questions to experts

Generate Content from Knowledge

Draft onboarding guides, help articles, training materials, and FAQs, all grounded in your actual documentation. The agent writes from what it knows, not what it imagines.

AI generating onboarding guide grounded in existing documentation

Respects Your Access Controls

Role-based permissions on every knowledge base. Engineering docs stay with engineering. HR policies stay with HR. An intern cannot query executive documents.

Role-based permission settings by team

Find Your Documentation Gaps

Analytics surface most-asked questions, confusion hotspots, and topics with no documentation at all. Auto-generate FAQ pages from recurring questions. Fix what's actually failing.

Analytics dashboard showing question hotspots and documentation gaps
How You'd Build It

From Question to Cited Answer

1

Ask a Question

Type in plain language. The agent searches thousands of pages across every connected source before responding.

Ask a Question
2

Get a Cited Answer

Every response links to the exact source. Compare across documents. Get summaries that synthesize scattered knowledge into one clear answer.

Get a Cited Answer
3

Complex Questions Get Routed

Questions the agent can't fully resolve are escalated to the right person, with full context. The requester stays informed throughout.

Complex Questions Get Routed
4

Your Docs Improve Themselves

Interaction analytics show where documentation is missing or confusing. The more people use the agent, the better your docs get.

Your Docs Improve Themselves
Get Started

Stop Answering the Same Question Twice

We'll help you connect your documentation sources and build a knowledge agent in your first working session.

Request a Demo